What does the court use to determine the local "standard of care" for Emergency Medical Dispatchers (EMDs)?

The court refers to the established guidelines and protocols to determine the local "standard of care" for Emergency Medical Dispatchers (EMDs). This standard of care is crucial in assessing the performance of EMDs, as it provides a benchmark for the appropriate level of care that should be provided during emergency situations. Guidelines and protocols are typically developed by recognized bodies in emergency medical services and reflect best practices in the field. By comparing an EMD's behavior to these established standards, the court can evaluate whether the dispatcher acted appropriately under the circumstances, ensuring that they met the expected level of care that the public relies upon during emergencies. This approach helps to create a reliable and consistent method for assessing EMD performance in a legal context.